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Create a Diverse & Inclusive Recruitment Culture

Create a Diverse & Inclusive Recruitment Culture


Gain the tools, confidence and understanding to be a diverse and inclusive recruiter.

This dynamic online 4-week interactive course will ensure you are equipped with the skills, tools and knowledge to support and develop an inclusive recruitment culture. Designed to educate, inspire, build recruiter confidence, and encourage action.

“This course opened my eyes to a whole new world of recruiting possibilities.” Nicola Shepherd, Director, Profiles Creative

“Really insightful course. Jo facilitates it brilliantly with her expert knowledge, whilst also allowing time for thought provoking discussions and questions.” Liam Parmenter, Director, LevelEquals

“Expert delivery on a subject every recruitment business should be taking seriously.” Rohan Shah, Director, Rueben Sinclair

“Honestly, the best EDI training I have experienced. Highly recommended.” Julia Fenwick, Director, Bold Move

“Understanding how to correct the mistakes we make every day is worth the investment alone.” Joseph Sweeney, Managing Director, Manners Maclean

“It’s been a great course, with a whole lot learned and reams of notes to help implement many changes. Terrific.” Clare Wight, Director, Clarity Appointments

“Really insightful, with specific action points as the course has developed. I’d recommend all recruiters to go on it.” Jonathan Hirst, Managing Director, Network Marketing

“It has been the most beneficial course I have done in years – very thought provoking and I am already imparting the learnings to my clients.” Russell White, Director, Premier Consultants

Who is this course for?

  • Recruiters looking to develop their understanding of DE&I
  • SME recruitment business owners looking to evolve their recruitment culture
  • L&D professions wanting to weave Diversity & Inclusion into recruiter training
  • Recruitment Marketing Professionals who want to develop a message of inclusion across their client and candidate networks

During this course we’ll help SME recruitment businesses get to grips with diversity and inclusion. Through advice and training, we give recruiters the insight, tools, and confidence to attract underrepresented talent, recruit inclusively, secure better business and confidently partner with their clients.

Course Overview


  • Equality, Diversity, and Inclusion explained
  • The Equality Act and Protected Characteristics
  • Identity and privilege explained
  • The benefits & business case for Diversity & Inclusion
  • Understanding D&I & the role of a recruiter


  • How bias & blind spots are formed
  • Bias explained
  • How bias impacts recruitment, candidates & decision making
  • Mitigating bias from recruitment processes
  • Becoming a conscious & equitable decision maker


  • Understanding underrepresentation in UK employment
  • The mindset of marginalised candidates
  • Providing candidate psychological safety
  • Inclusive & accessible talent attraction techniques explained
  • Allyship & advocacy


  • The benefits of inclusive recruitment
  • Language, behaviour & processes that include talent
  • Inclusive recruitment techniques & best practice explained
  • Positive action Vs positive discrimination
  • Technology and digital inclusion


  • Navigating D&I conversations with clients
  • Identifying and benchmarking effective D&I cultures
  • Spotting performative and tokenistic action
  • Advising & supporting clients with their D&I agendas
  • Talking about D&I in applications, bids and pitches


6 reasons to join this course:

  • Powerful delivery by ex-recruiter and previous APSCo Diversity Consultant
  • Instantly actionable content and takeaways
  • Collaborative setting, provisioning real-life scenarios
  • Robust programme that has purpose, precision and authority
  • Cost-effective with genuine ROI
  • Certificated

This course runs for 5-weeks, every Tuesday 10:30 – 12:00. Due to it’s interactive nature, all participants are required to attend as many of the five sessions as possible.


This programme runs in conjunction with The Code by MembersOnly and partnered by automated D&I job optimisation platform, Get-Optimal.


Jo Major, Founder, Diversity in Recruitment

  • 21 years in the industry
  • Set up new divisions, specialisms & managed teams
  • 17 years on desk
  • Temp/contract/perm/exec
  • Contingent/retained
  • Trainer/L&D
  • APSCo D&I consultant
  • Learning about ED&I for five years
  • Set up DIR in 2021